Welcome to Zen Boxers, your destination for stylish and comfortable print-on-demand men's underwear. Before placing an order, please read our terms of service to ensure a seamless shopping experience.
1. Order Processing: Most orders take 3-5 business days to process before shipping. During peak periods or promotional events, processing times may be extended. We appreciate your patience and understanding.
2. Shipping Locations: Zen Boxers operates globally, and to provide you with a diverse range of products, some items are shipped from our fulfillment center in the United States, while others are shipped from our partner facility in China.
3. Shipping Times: After processing, standard shipping times are generally 7-10 business days. However, please be aware that shipping times may vary depending on your location, the specific item ordered, and the shipping method selected.
4. International Shipping: For international orders, shipping times may be longer due to customs processes. Customers are responsible for any customs fees or import taxes incurred.
5. Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking information. Please allow some time for tracking details to update.
6. Delays and Issues: While we strive for timely deliveries, unforeseen circumstances such as weather, customs, or other external factors may cause delays. Zen Boxers is not liable for such delays but is committed to resolving any issues promptly.
7. Returns and Exchanges: Refer to our dedicated Return Policy for information on returns and exchanges. We want you to be satisfied with your purchase, and our policies are designed to ensure a smooth process.
8. Contact Us: If you have any questions or concerns regarding your order, shipping, or any other matter, please contact our customer support team at [email@example.com]. We are here to assist you.
By placing an order with Zen Boxers, you agree to these terms and conditions. We appreciate your trust in our brand and look forward to providing you with exceptional products and service.
Thank you for choosing Zen Boxers!